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Cyber Security
Emergency Helpline: 1930

Cyber Crime Awareness

Protect Yourself from Digital Fraud & Online Scams

Learn about cyber crime techniques, stay safe online, and know how to report incidents

1930
National Helpline
24/7
Support Available
100%
Free Service
Cyber Crime Awareness
Stay Alert, Stay Safe
Learn to identify cyber threats
Stay Informed

Common Cyber Crime Techniques

Learn how criminals deceive innocent people through digital fraud

Phishing

Fraudulent emails or messages that appear to be from legitimate sources, tricking victims into revealing sensitive information like passwords, credit card numbers, or bank details.

How It Works:

Criminals send fake emails pretending to be banks, government agencies, or trusted companies, asking you to click malicious links or download attachments.

Vishing (Voice Phishing)

Phone calls from fraudsters posing as bank officials, police, or government employees, pressuring victims to share OTPs, card details, or transfer money.

How It Works:

Scammers call claiming your account is blocked, KYC needs updating, or you won a lottery, creating urgency to extract personal information.

Smishing (SMS Phishing)

Fraudulent text messages containing malicious links or asking for personal information, often claiming urgent account issues or prize winnings.

How It Works:

Victims receive SMS about blocked accounts, pending deliveries, or rewards, with links that install malware or steal credentials.

Identity Theft

Stealing personal information like Aadhaar, PAN, passport details to impersonate victims and commit fraud, open fake accounts, or take loans.

How It Works:

Criminals gather information from data breaches, social media, or phishing to create fake identities and exploit financial systems.

Online Banking Fraud

Unauthorized access to bank accounts through stolen credentials, fake banking apps, or malware that captures login details and OTPs.

How It Works:

Fraudsters use keyloggers, screen recording malware, or fake banking websites to steal credentials and drain accounts.

UPI & Payment Fraud

Scams involving fake UPI IDs, QR codes, or payment requests that trick victims into sending money instead of receiving it.

How It Works:

Criminals send payment request links disguised as payment receipts, or create fake QR codes for money collection.

Social Media Scams

Fake profiles, romance scams, investment schemes, and fraudulent advertisements on social platforms to deceive users.

How It Works:

Scammers create fake profiles, build trust over time, then ask for money for emergencies, investments, or gifts.

Ransomware

Malicious software that encrypts victim files and demands ransom payment to restore access, often targeting businesses and individuals.

How It Works:

Malware spreads through email attachments or infected websites, locks all files, and displays ransom demands in cryptocurrency.

Sextortion

Blackmail using intimate photos or videos, threatening to share them publicly unless victims pay money or provide more content.

How It Works:

Criminals hack devices, record video calls, or manipulate victims into sharing intimate content, then demand payment.

Job & Lottery Fraud

Fake job offers requiring upfront fees, or lottery/prize scams claiming you won money but need to pay processing charges.

How It Works:

Fraudsters post fake job ads, conduct fake interviews, then ask for registration fees, training costs, or security deposits.

OTP Fraud

Tricking victims into sharing One-Time Passwords received on their phones, enabling unauthorized transactions or account access.

How It Works:

Scammers call pretending to be bank officials, claim technical issues, and ask victims to share OTPs to "fix" problems.

E-commerce Fraud

Fake online stores, non-delivery of goods after payment, counterfeit products, or phishing through fake shopping websites.

How It Works:

Criminals create fake e-commerce sites with attractive deals, collect payments, and never deliver products or send fakes.

Remember: Prevention is Better Than Cure

Never share OTPs, passwords, or card details with anyone. Banks and government agencies never ask for such information over phone or email.

Cyber Safety Video Tips

Watch these essential videos to protect yourself from cyber threats and stay safe online

Recognizing Phishing Scams and Fraudulent Messages
9:45

Recognizing Phishing Scams and Fraudulent Messages

Learn to identify fake emails, SMS scams, and fraudulent calls that attempt to steal your personal information.

Online Banking Security Best Practices
11:20

Online Banking Security Best Practices

Essential tips to protect your bank accounts, credit cards, and financial information from cyber criminals.

Social Media Privacy and Safety Guidelines
8:55

Social Media Privacy and Safety Guidelines

Protect yourself from identity theft, cyberbullying, and privacy breaches on social media platforms.

How to Report Cyber Crime to Authorities
10:30

How to Report Cyber Crime to Authorities

Step-by-step guide to filing cyber crime complaints through the National Cyber Crime Reporting Portal.

Government Support

Government Initiatives & Resources

Official platforms and helplines to combat cyber crime in India

National Cyber Crime Reporting Portal

Official government portal for reporting cyber crimes online. Citizens can file complaints 24/7 from anywhere in India.

cybercrime.gov.in
Online Complaint Filing
Track Complaint Status
Anonymous Reporting
Multi-language Support
Visit Portal

Indian Cyber Crime Coordination Centre (I4C)

Nodal point for coordination of all cyber crime related issues. Handles cyber security threats, capacity building, and research.

mha.gov.in
Threat Analysis
Capacity Building
Research & Innovation
International Cooperation
Visit Portal

Cyber Swachhta Kendra

Botnet cleaning and malware analysis centre. Provides free tools to detect and remove malware from devices.

csk.gov.in
Free Malware Scanning
Botnet Detection
Security Alerts
Cleaning Tools
Visit Portal

National Helpline 1930

Dedicated helpline for reporting financial cyber frauds. Available 24/7 for immediate assistance and guidance.

Call: 1930
24/7 Availability
Immediate Response
Financial Fraud Focus
Expert Guidance
Visit Portal

Citizen Financial Cyber Fraud Reporting

Integrated system connecting banks, payment gateways, and law enforcement to freeze fraudulent transactions quickly.

cybercrime.gov.in
Quick Transaction Freeze
Bank Integration
Real-time Tracking
Fund Recovery
Visit Portal

CERT-In (Indian Computer Emergency Response Team)

National nodal agency for responding to computer security incidents. Issues alerts and advisories on cyber threats.

cert-in.org.in
Security Advisories
Incident Response
Vulnerability Notes
Best Practices
Visit Portal

Quick Action Required?

If you have been a victim of cyber fraud involving financial transactions, immediately call 1930 or report online at cybercrime.gov.in. Quick reporting can help freeze fraudulent transactions and recover your money.

Stay Protected

Safety Tips & Prevention

Essential practices to protect yourself from cyber threats

Strong Passwords

Use unique, complex passwords for each account. Enable two-factor authentication wherever possible.

Verify Before Clicking

Never click on suspicious links in emails or messages. Verify sender authenticity before responding.

Never Share OTPs

Banks and government agencies never ask for OTPs, passwords, or card details over phone or email.

Update Devices Regularly

Keep your operating system, apps, and antivirus software updated to protect against latest threats.

Secure Your Network

Avoid using public Wi-Fi for banking or sensitive transactions. Use VPN when necessary.

Monitor Transactions

Regularly check bank statements and transaction alerts. Report unauthorized transactions immediately.

Download from Official Sources

Only download apps from official stores. Avoid third-party app stores and unknown websites.

Privacy Settings

Review and adjust privacy settings on social media. Limit personal information shared publicly.

Email Security

Be cautious of email attachments from unknown senders. Verify before downloading any files.

QR Code Safety

Verify QR codes before scanning. Ensure payment requests are legitimate before confirming.

Backup Important Data

Regularly backup important files to external drives or cloud storage to prevent data loss.

Stay Vigilant

Be skeptical of too-good-to-be-true offers. Trust your instincts and verify before acting.

Do's

  • Use strong, unique passwords for each account
  • Enable two-factor authentication
  • Keep software and apps updated
  • Verify sender before clicking links
  • Report suspicious activities immediately
  • Use secure payment gateways
  • Backup important data regularly

Don'ts

  • Never share OTPs, passwords, or PINs
  • Don't click on suspicious links or attachments
  • Avoid using public Wi-Fi for banking
  • Don't download apps from unknown sources
  • Never respond to unsolicited calls asking for details
  • Don't share personal information on social media
  • Avoid saving card details on websites
Reporting Guide

How to Report Cyber Crime

Step-by-step guide to report and handle cyber crime incidents

01

Immediate Action

Stop all communication with the fraudster. Do not make any further payments or share additional information.

Block the fraudster's number/email
Take screenshots of all communications
Note down transaction details and timings
Preserve all evidence (messages, emails, receipts)
02

Contact Your Bank

If money has been transferred, immediately contact your bank to freeze the transaction and block your account if necessary.

Call bank customer care immediately
Request transaction freeze/reversal
Block compromised cards/accounts
File a complaint with bank's fraud department
03

Report to Authorities

File an official complaint with cyber crime authorities through multiple channels for faster action.

Call National Helpline 1930
File online complaint at cybercrime.gov.in
Visit nearest cyber crime police station
Get acknowledgment receipt/complaint number
04

Provide Complete Information

Submit all evidence and details to help authorities investigate and track down the criminals.

Share all screenshots and communications
Provide transaction details and bank statements
Give fraudster's contact information
Mention any witnesses or additional evidence
05

Follow Up Regularly

Track your complaint status and provide any additional information requested by investigating officers.

Note down complaint/FIR number
Check status online regularly
Respond to officer queries promptly
Keep all communication records
06

Secure Your Accounts

Take preventive measures to secure all your accounts and prevent future incidents.

Change all passwords immediately
Enable two-factor authentication
Update security questions
Monitor accounts for suspicious activity
Emergency Help

Emergency Response for Victims

Immediate steps to take if you are a victim of cyber crime

Critical - Act within minutes

Financial Fraud

Money transferred to fraudster or unauthorized transactions

1
Call your bank immediately (available 24/7)
2
Request transaction freeze and account block
3
Call 1930 National Cyber Crime Helpline
4
File complaint at cybercrime.gov.in
5
Visit nearest police station with evidence
High - Act within hours

Account Hacked

Email, social media, or online accounts compromised

1
Change passwords immediately on all accounts
2
Enable two-factor authentication
3
Check for unauthorized activities
4
Notify contacts about the breach
5
Report to platform support team
High - Act within 24 hours

Identity Theft

Personal documents or identity information stolen

1
File FIR at nearest police station
2
Inform banks and financial institutions
3
Place fraud alert on credit reports
4
Monitor all accounts for suspicious activity
5
Report to cybercrime.gov.in
Critical - Act immediately

Malware/Ransomware Attack

Device infected or files encrypted by ransomware

1
Disconnect device from internet immediately
2
Do NOT pay ransom to criminals
3
Contact cyber security expert
4
Report to CERT-In and local cyber cell
5
Restore from backup if available
High - Document and report

Online Harassment

Cyberbullying, stalking, or threatening messages

1
Block the harasser immediately
2
Take screenshots of all evidence
3
Report to platform administrators
4
Call Women Helpline 181 (if applicable)
5
File complaint with cyber crime cell
Medium - Act within days

E-commerce Fraud

Fake products, non-delivery, or payment scams

1
Contact seller and platform support
2
Request refund through official channels
3
File complaint on National Consumer Helpline
4
Report to cybercrime.gov.in
5
Leave review warning other buyers

Important Reminder

Time is critical in cyber crime cases. The faster you report, the higher the chances of recovering your money and catching the criminals. Do not feel embarrassed or hesitate to report. Cyber crime can happen to anyone, and reporting helps protect others too.

Justice Jayate Bharat

न्याय जयते भारत

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न्याय जयते भारत

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